Customer Feedback

Genuine Feedback From Our Customers


Just received my new ink cartridges ordered on Tuesday evening. This is the 4th or 5th time I have ordered from you and it is a pleasure to say that your customer service is fantastic and the products are always delivered without delay. In this day it is a pleasure to receive such excellent customer service - thank you. Ian C

"Quality Excellent Appeal Excellent Service Excellent.  I've been buying compatible ink cartridges from Inksave for many years and can not praise them highly enough. Service is outstanding with free delivery - even to N Ireland....too many mainland companies still charge extra to send to N Ireland. During the heavy snow of 2 winters ago I needed ink urgently - I phoned Inksave and spoke to a very friendly lady who assured me she would do her best. The ink cartidges arrived the next morning ..can't ask for better service than that ! Inksave offers another good service where they give advice to anyone wanting to buy a new printer ...they are not trying to sell printers but will help you avoid the pitfalls of buying 'cheap' printers that will cost a fortune to run."  Liz M

" 1. Came home from work at around 1720.  2. Fired up the PC and went online to order a set of ink for my HP printer  at around 1730.  3. At 1815 the doorbell rang - and I was stunned to find a very nice man, who did not work for the AA, who had come to deliver my ink.  Time from ordering online to delivery completion - 45 minutes.  This has got to be some kind of world record doesn't it?  Unless you know different...  Feel free to post the above on your site.  Brilliant!!"  Malcolm B (in Swindon)


"Thank you very much for your incredibly fast service.  I am delighted and will certainly be shopping with you again."  Margaret G

"Many thanks.  Now up and running.  Typically good service - they last so long you probably won't hear from me for a bit!"  Derek U

"Full marks for the excellent service given..." John P

"Thank you; have received the replacement toner cartridge.  Great customer service from your company!" David M

"Many thanks for your prompt service."  Cyril S 

"Once again, well done for A1 customer support." Anthony M

"Thanks for a very prompt and helpful reply.  What great customer service; a lot of companies would do well to follow your lead. Well done." Anthony M

"Can I sincerely thank you for your swift answer to my enquiry.  I think I have fallen into the trap Currys have set us - to buy a printer at a cheap price so they can cash in on the price they charge for inks.  What a rip off this is - I am a pensioner of 81 years, this hurts very much.  Well, we live and learn the hard way.  Many thanks to you for the info..."  Noel C

"Just a note to say my order was delivered today... I may add that very few companies would be prepared to go to this level of service today.... your price, product, delivery and service are second to none in my opinion and I shall certainly be recommending you to all who care to listen...." George N. 

"Thanks.  Your speedy delivery and excellent service never fail to impress.  Thanks again." Kevin A. 

"I've been using you now for a number of years and you never fail to deliver my requirements in a business like and friendly manner.  I have passed on your details to all my family and friends and will carry on doing so in future, thank you for your great service."  Terry C.

"....must be a year now and receiving top class service. Keep going...." Alan K.

"Think You are great.  Keep up the good work."  Neil H. 

"Thank you for your prompt delivery, arrived today.... Excellent service."  Pat from Leeds

"I would like to say you are worth 5 stars as far as I'm concerned... always swift delivery and, on the one occasion I telephoned, friendly and understandable conversation!"  Margaret D.

"This was my first order from you.  I am very impressedwith your immediate response to my request and I have now attached your business card to my printer for my future orders.  I have mailed your website to my friends.  A big thank you." Brian B. 

"WOW!!  I placed my 1st order at 3.58 Mon afternoon and my ink cartridges arrived the following morning.  Now that's awesome service.  Thanks guys you're the dog's nuts  🙂 " Kevin A.

"Just to say thank you for a very speedy service.  Half way through printing documents yesterday afternoon, my printer refused to proceed!  This morning the package of ink was delivered and I was able to continue before my meeting scheduled for 1pm!  Brilliant service!" Angee B.

"Thankyou for your understanding over my problem printer and the cartridge saga!!  Your quick and very fair dealing with this matter will not be forgotten and is much appreciated.  .... my friends and contacts will be made aware of Inksave and your friendly service and help!  Wishing you every success in the future."  Alan E.

"Many thanks for your prompt delivery of my ink cartridges.  Your systems work very efficiently.  Thank you and I lok forward to completing business with you again in the future."  Malcolm C.

"I've been buying my ink cartridges from Inksave for a few years now and think it is a great company.  The people I've dealt with have always been very friendly and efficient."  Bill L.

"I ordered my ink cartridges at 4.45pm on 19th and received the items the following morning.  Excellent service."  Brian M.

"I have used Inksave now for about 4 years and can honestly say I am very happy...  Fantastic Inksave - keep up the good work."  Karen M.

"Thank you for your prompt and complete reply.  I have now ordered....  I am very impressed with your immediate response to my request and I have now attached your business card to my printer for my future orders."  Jean B.

"I've just ordered from you again, and have always been delighted with your service, so thanks.  Prompt, straightforward and excellent value." Belinda M.

"Well done on your customer service - so many companies fall down on this nowadays!"  Chris B.

"...I want to say as someone who is not very computer literate I find your site fabulous..easy to follow instructions and no assumptions that I will know what you mean.. Many thanks for your good site and very good products and service."  Clare L.

"Since I started using inksave, quite a few years ago now, I have never gone anywhere else for my new cartridges.  The quality and pricecannot be beaten - excellent stuff!!" Nick H. 

"I had to send you an email and thank you very, very much for your really prompt delivery of printer ink for my HP printer.  I ordered the ink at 22.15 approx on Sunday night, they were delivered at 13.30 Monday!!  I could not believe how rapid it was.  Thanks again I am extremely pleased."  Trevor S.

"Thanks for all your help.  You really do score top marks for customer service."  Sue C. 

"Just received my ink; only ordered it yesterday lunchtime.  Excellent service once again, thank you.  I pass out your cards to friends and highly recommend you.  P.S. the Brother printer you recommended is Superb!"  Sue R. 

"Thank you very much.  Excellent service and good reliable products." James C.

"I will be ordering a new cartridge later today.  May I take this opportunity to thank you for the excellent service you provide, and wish you and your team a Happy Christmas and a prosperous New Year."  Elaine Y.

"We just wanted to say we have always found your service most efficient.  Delivery has always been next day and it is a service we recommend and will continue to use."  Diana L. 

"I am very impressed with the way you look after your customers - very many thanks."  Kevin G.

"I would like to say I have always been give exceptional service from yourselves on all counts; politeness, efficiency, product availability - especially ink cartridges, also fast reliable delivery for which I thank you sincerely." David R.

"Several years ago I decided to give Inksave a try and was pleasantly surprised by the consistently excellent serviceand unimpeachable product quality.  Consequently I am still an Inksave customer and still find them a pleasure to deal with.  I would like to thank Mr Grey and his entire team for a continually enjoyable buyer/supplier experience.  If only all suppliers to my company had had the same reliability and friendly service over the years."  Peter T. 

"Just to say "Thankyou" for another order received in quick time."  Brenda M.

"Many thanks for the above order, it arrived safely yesterday morning.  Superb service from you guys as always.  With your value and service I have no need to go elsewhere.  Many thanks to you all once again, you are stars."  Keith T.

"You and the Post Office must have a special relationship for the package to get here so quickly.  We live up in the north Pennines.... so this delivery beats everything else hands down - under 24 hours!!  Thanks to all concerned."  Barry R.

"I love your cartridges for reliability, price and fast delivery service.  Having bought from you twice I would never go anywhere else now!" Esther D.

"...Thanks again.  Great service, and will recommend you to other people." Nigel D.

".... it never really occurred to me a company would offer to be so flexible!  Awesome!  I'm ordering now - thanks very much!!" Wendy A-B.

"What fantastic service!! I called at 5pm last night and received my order this morning!  Thank you." Barbara H.

"Congratulations on the high quality of your services.  With best wishes," Olivier S-F. 

"I've noticed that my ink seems only ever to run out when I have an urgent need to print something!  However, there's no real problem because your service is fast and efficient.  I ordered the cartridges yesterday morning and they arrived in this morning's mail, 24 hours later.  Excellent.  Many thanks."  Rhodri B.

"Ordered around 1pm yesterday - delivered at 9am this morning - awesome service - well done.  Royal Mail weren't too bad either!!" William C. 

"Thank you for your reply, this is what makes a good supplier great."  Philip B.

"Received the cartridge today, thank you for your exceptional customer service."  Laura G.

"Just to say thank you for recent delivery - your speed and efficiency always impress me.  You get top marks for customer service! Well done." Jennifer B.